FAQS
SHIPPING
How long does shipping take?
Orders are processed within 1–3 business days, Monday through Friday. During periods of high demand or holidays, processing times may extend to 2–5 business days. Once shipped, estimated delivery is 7–14 business days within the United States and 10–21 business days internationally.
Do you offer free shipping?
Yes. Free standard shipping is available on orders over $150 within the United States and select international regions. Eligibility is automatically applied at checkout where available.
Which international countries qualify for free shipping on orders over $150+?
United Kingdom, Canada, Australia, UAE, Japan, South Korea, Singapore, Taiwan, Thailand, Germany, France, Italy, Spain, Netherlands, Sweden, Norway, Denmark, Finland, Poland, Portugal, Greece, Switzerland, Austria, Belgium, Luxembourg, Ireland, and New Zealand.
How can I track my order?
Once your order has shipped, tracking information will be sent to the email provided at checkout.
What if my order is delayed?
While most orders arrive within the estimated delivery timeframe, delays may occasionally occur due to carrier operations, customs processing, weather conditions, or seasonal demand.
SIZING & PRODUCTS
How does your apparel fit?
Our apparel is designed with a relaxed oversized fit and structured silhouette. We recommend reviewing the size guide provided on each product page for the best fit.
Do you have size charts?
Yes. Size charts are available on each product page to help you select the correct size.
What is the quality like?
Each piece is designed with a focus on fit, structure, comfort, and everyday wearability while maintaining the premium standard behind the brand.
RETURNS & ORDER ISSUES
Do you accept returns or exchanges?
Due to the nature of our products, we do not offer returns or exchanges for sizing, fit, or personal preference.
What if there is an issue with my order?
If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 3 days of delivery and we will work to make it right.
My order says delivered but I don’t have it. What should I do?
Please contact us and we will review the tracking details and assist where possible.
What if I entered the wrong address?
Please ensure all shipping details are accurate at checkout. Orders shipped to incorrect or incomplete addresses may require additional shipping fees for reshipment.
PAYMENTS
What payment methods do you accept?
We accept major credit cards, debit cards, Shop Pay, PayPal, and additional payment options shown at checkout.
Can I use more than one discount code?
Only one discount code may be used per order unless otherwise stated during promotional events.
BRAND
What is GYMBRUH?
GYMBRUH, a premium fitness and streetwear brand, is meticulously designed with a clear intention. Our pieces seamlessly blend oversized, structured silhouettes with refined everyday wear, catering to both training and life beyond the gym. A portion of proceeds supports initiatives and resources focused on mental health and suicide prevention because no one fights alone.
How can I stay updated on new releases?
Join our email list and follow us on social media for access to new drops, restocks, and exclusive releases.