WHEN WILL MY ORDER SHIP?
Orders typically take 2–7 business days to be prepared before shipping. Once your order ships, you’ll receive a confirmation email with tracking details.

HOW LONG DOES SHIPPING TAKE?
Delivery times begin once the carrier receives your package.

• U.S. orders: Typically arrive within 7–14 business days
• International orders: Typically arrive within 10–21 business days

Delivery times are estimates and may vary based on destination, customs processing, or seasonal volume.

HOW MUCH IS SHIPPING?
We offer flat-rate shipping to keep checkout simple and transparent.

• U.S. Flat Rate Shipping: $9.99
• International Flat Rate Shipping: $24.99

Free shipping is automatically applied at checkout on qualifying orders:
• U.S. orders over $99

DO YOU SHIP INTERNATIONALLY?
Yes. We ship to select international destinations using flat-rate international shipping.

International orders may be subject to customs duties, taxes, or import fees determined by local authorities. These charges are not included in the shipping rate and are the responsibility of the customer.

WILL I RECEIVE TRACKING FOR MY ORDER? Yes. Once your order ships, you’ll receive a tracking email with your tracking number and link. Tracking updates may take 24–72 hours to appear.

WHY DOES MY ORDER SHOW “SHIPPED” BUT NOT MOVING?
This is normal. Tracking emails confirm that your order has shipped, but carriers may take 24–72 hours to scan and update tracking activity.

CAN I CHANGE OR CANCEL MY ORDER? Orders move into processing quickly. If you need to request a change or cancellation, contact support@gymbruh.co as soon as possible. Changes are not guaranteed once processing has begun.

RETURNS & EXCHANGES
Because each item is individually prepared, we do not accept returns or exchanges for:

• Sizing issues
• Color preference
• Buyer’s remorse.

Please review size charts and product details carefully before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with:

• Your order number
• Clear photos of the item and packaging
• A brief description of the issue

If approved, we may offer a replacement, store credit, or refund where applicable.